Senior Customer Service Executive
Core
Senior Customer Service Executive ensuring first-class service, managing customer orders, and driving process improvements for Teledyne e2v accounts.
Role type
Senior Customer Service Executive
Builds
Customer satisfaction, order fulfillment, and high-value account management for Teledyne e2v
Domain
Industrial technology, manufacturing, aerospace, defense, environmental monitoring
Required skills
Customer service management, order management, cross-functional collaboration, process improvement, ERP/CRM systems, MS Excel, analytical thinking, negotiation, prioritization
Preferred skills
None stated
Technologies
SAP, MS Excel, Outlook, PowerPoint, Word
Responsibilities
Manage customer orders and ensure prompt booking, build and maintain relationships with external customers, collaborate with Sales, Operations, Supply Chain, and Credit Control, remove blocks affecting customer experience, recommend procedure enhancements, assist with ad hoc projects
Seniority
Senior, hands-on IC