Expert Inbound, Nashville | On site |
Core
Manage high-volume inbound business sales calls to identify customer needs and recommend suitable wireless solutions, including data plans and enhanced services.
Role type
Inbound business sales representative
Builds
Wireless solutions and service plans for small and medium business and enterprise segments
Domain
Telecommunications / Wireless
Deliverable
product features
Required skills
Organization and task management, Communication and collaboration, Technology proficiency (Microsoft Office, Teams, Outlook, WebEx, Dialpad, Google applications)
Preferred skills
Inbound/outbound commissioned sales experience, Business customer service or retention experience
Responsibilities
Conduct customer research and build sales quotes, Partner with verification and fraud teams to validate customers, Follow lead management processes to qualify customers, Collaborate with field sales teams to facilitate deal partnerships, Provide post-sale customer support for billing and service issues