Technical Business Analyst, Salesforce
Core
Technical Business Analyst and Solution Architect bridging business stakeholders and the Salesforce delivery team to architect scalable B2B sales solutions.
Role type
Senior IC Technical Business Analyst / Solution Architect
Builds
Scalable Salesforce solutions for complex B2B sales processes
Domain
Semiconductor / Electronics / High-tech manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements discovery and elicitation, Solution architecture and design, Test strategy development and execution, Stakeholder management and communication, Gap analysis, Data modeling and process flow documentation
Preferred skills
Semiconductor sales concepts, Multi-tier B2B channel modeling, Experience Cloud / partner portal architecture, Functional specification of Apex and LWC, CPQ and Revenue Cloud processes
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Flows, Apex, LWC, SOQL), Microsoft Office (Excel, PowerPoint, Visio)
Responsibilities
Lead structured discovery sessions to elicit and prioritize business requirements, Architect end-to-end Salesforce solutions aligned with best practices, Develop comprehensive test plans and execute UAT strategies, Run project meetings and manage stakeholder expectations, Document current/future state process flows and data models, Maintain hands-on familiarity with Salesforce configuration to validate delivery team solutions
Seniority
Senior, hands-on IC
