Customer Banking Specialist Relief - Sydney North West Area
Core
Front-line customer service specialist supporting personal and small business banking needs, including account maintenance, credit applications, and financial advice.
Role type
Customer Banking Specialist (Relief)
Builds
Seamless in-branch banking experience for 10 million+ customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, in-branch technology demonstration
Responsibilities
Have in-depth conversations with customers about banking needs, support enquiries and process credit applications, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes