Customer Service Representative - Broadway
Based in Australia
Core
Respond to customers' transactional banking needs and process deposits, withdrawals, transfers, and foreign exchange at a branch counter.
Role type
Entry-level Customer Service Representative (Retail Banking)
Builds
Seamless in-branch banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Transaction processing, cash handling, ATM procedures, digital banking education, financial position review, risk adherence
Preferred skills
Customer service passion, communication, collaborative culture fit, holistic problem solving
Responsibilities
Responding to transactional banking needs, processing deposits/withdrawals/transfers, assisting with Cash/ATM procedures, educating customers on digital banking, reconciling transactions
Seniority
Entry-level