Customer Service Representative - Lisbon
Core
Accepts and processes financial transactions, answers customer calls, and identifies sales opportunities for a bank.
Role type
Customer Service Representative (Banking)
Builds
Banking Center operations and customer service
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Cash handling, Microsoft Outlook 365, Banking software proficiency, Reading comprehension, Writing, Mathematical skills, Multi-tasking, Organizational skills
Preferred skills
Cash handling experience, Customer service experience, Analytical skills
Responsibilities
Accept and accurately process financial service transactions, Answer incoming telephone calls, Complete outbound customer calls, Identify and follow up on sales/referral opportunities, Maintain cash drawer and balance, Comply with security and audit procedures, Develop knowledge of bank products and services