Customer Banking Specialist - Kwinana (31.25hrs/week)
Core
Frontline retail banking specialist delivering in-branch services, digital adoption, and financial product applications for personal and small business customers.
Role type
Customer Banking Specialist (Retail)
Builds
Seamless banking experience for 10 million+ personal and small business customers
Domain
Retail Banking
Deliverable
product features | client delivery
Required skills
Customer relationship building, in-branch technology guidance, transactional processing, loan and credit card application processing, proactive customer outreach, financial position review, community engagement, service quality improvement
Preferred skills
Problem-solving, integrity, independent work, collaboration, holistic solution design
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital banking, process personal loan and credit card applications, conduct proactive outreach for financial health checks, reconcile transactions and review financial positions, participate in community events, ensure team safety and wellbeing, capture and act on customer feedback
Seniority
Individual Contributor
