Food Service Shift Leader, RTCC
Core
Lead daily operations and activities at retail or residential dining venues, enhancing the customer dining experience and providing guidance to service employees.
Role type
Shift Leader (Food Service)
Builds
Retail and residential dining services for students, athletes, faculty, staff, and guests.
Domain
Higher Education Hospitality / Food Service
Deliverable
product features
Required skills
Customer service, staff training and mentorship, food safety and sanitation compliance, inventory management, point-of-sale operations, recipe preparation and adaptation, operational checklist management.
Preferred skills
Experience leading teams, mentoring and training employees, 3 years in customer service.
Responsibilities
Lead back-of-house and front-of-house staff, assign tasks and oversee station deployment, conduct safety and service training, ensure compliance with food safety and health regulations, handle customer feedback, manage point-of-sale and inventory, monitor opening/closing checklists.
Seniority
Individual Contributor, operational leadership