Director, Workplace Experience
Core
Lead the Workplace Experience team across three offices to create safe, welcoming environments for employees and visitors, managing facilities, hospitality, and operational excellence.
Role type
Senior Director, Workplace Experience & Facilities Operations
Builds
Physical office environments, event experiences, and operational workflows for staff and visitors
Domain
Corporate Services / Facilities Management / Hospitality
Required skills
Team leadership, vendor management, budget stewardship, data analysis, facilities operations, event planning, stakeholder management, policy development, physical labor
Preferred skills
Experience in high-volume service environments, hospitality mindset, travel readiness
Technologies
Robin, Jira, Datawatch, Slack, AV systems
Responsibilities
Lead and manage the WX team across New York, Reston, and San Juan; Own the New York in-person experience including floor presence and event execution; Manage vendors, building management, and maintenance teams; Steward the WX budget and build staffing models; Build and maintain unified cross-location dashboards and reporting; Ensure health, safety, and emergency protocols across all offices.
Seniority
Senior, hands-on IC leader managing multiple supervisors
