Senior Solutions Engineer
Core
Design, administer, and configure complex enterprise, workgroup, and back-office IT solutions for higher education institutions.
Role type
Senior Solutions Engineer
Builds
SIS, ERP, CRM, service desk, LMS, workflow tools, databases, research computing, and automation systems
Domain
Higher Education IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise solution administration, complex system configuration, project leadership, security policy implementation, system performance monitoring, troubleshooting, business partner relationship management
Preferred skills
Higher education IT experience, background in Information Technology or Computer Science
Technologies
SIS, ERP, CRM, LMS, databases, research computing platforms, desktop imaging tools, automation frameworks
Responsibilities
Design and configure enterprise-level IT solutions; lead implementation of new solutions and upgrades; provide technical support and training to end-users; develop and maintain solution documentation; monitor system performance and troubleshoot issues; implement security policies and procedures; maintain business partner relationships with organizational units
