Global Travel Operations, Senior Manager
Core
Oversee and manage the day-to-day relationship with the Vertex Travel Management Company (TMC) vendor and the Travel Technology that supports it, optimizing vendor performance and driving operational efficiencies.
Role type
Senior Manager, Global Travel Operations
Builds
Scalable and centralized travel processes and tools for a global biotech company
Domain
Corporate travel operations, vendor management, biotechnology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global vendor management, strategic data analysis, policy compliance enforcement, process optimization, cross-functional collaboration, senior leader presentations, change management, Microsoft Office proficiency
Preferred skills
Experience with Concur Travel, online travel booking systems, biotech industry experience
Technologies
Concur, PowerBI, Microsoft Office (Excel, PowerPoint)
Responsibilities
Manage day-to-day operations of the outsourced travel support model and TMC vendor; Monitor vendor performance and compliance through strategic data analysis; Drive supplier partnership, negotiations, and cost savings; Monitor traveler compliance of Global Travel & Expense policy; Maintain comprehensive reporting mechanisms and PowerBI dashboards; Manage Internal Audit Team requests; Design and implement training materials for travel operations processes
Seniority
Senior, hands-on IC with strategic oversight
