Travel & Expense Transformation Lead

## About the role * Lead strategic initiatives that modernize the end-to-end Travel & Expense experience. * Drive simplification, standardization, and automation of travel booking, payment, reimbursement, audit, and reporting processes & tools. * Identify opportunities to leverage AI, workflow automation, and digital platforms to reduce manual effort and improve user satisfaction. * Translate business challenges into scalable solutions that improve efficiency and compliance. * Design and test future-state user experiences through AI-generated workflows, process simulations, wireframes, and solution mockups to improve stakeholder alignment and speed decision-making. * Identify and implement opportunities for generative AI, intelligent agents, and automation to streamline Travel & Expense processes and enhance employee productivity. * Manage a portfolio of Travel & Expense transformation initiatives from concept through implementation. * Develop business cases, investment proposals, success metrics, and executive-ready communications. * Lead cross-functional teams to deliver complex programs on time and within scope. * Drive organizational readiness, stakeholder adoption, communication, training, and change management activities to maximize realization of transformation outcomes. * Apply AI-enabled project and program management practices to improve planning, requirements gathering, dependency management, status reporting, and stakeholder communications, enabling faster and more efficient program execution. * Translate business requirements into prototypes, mockups, process flows, and proof-of-concepts that accelerate alignment between business, engineering, and supplier teams. * Demonstrate a builder mindset by independently creating lightweight solutions, dashboards, workflows, and prototypes that reduce implementation risk and shorten delivery cycles. ## Requirements * Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. * Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. * 5+ years of experience in program management, product management, procurement, finance transformation, business operations, consulting, or related disciplines. * Experience leading large cross-functional initiatives involving multiple stakeholder groups. * Demonstrated success driving process transformation, operational improvements, and technology-enabled business change. * Demonstrated builder mindset with the ability to independently create dashboards, prototypes, automations, data solutions, and executive-ready insights that accelerate transformation outcomes. * Demonstrated ability to leverage AI tools, agents, and automation capabilities to accelerate analysis, business process design, solution development, stakeholder engagement, and program delivery. * Strong analytical, problem-solving, and communication skills. * Experience presenting recommendations, business cases, strategic roadmaps, and data-driven insights to senior leaders and executive stakeholders. * Ability to translate business problems into process designs, business requirements, prototypes, mockups, dashboards, or proof-of-concept solutions. * Experience with Travel & Expense platforms, payment solutions, procurement systems, or finance processes. * Experience managing technology-enabled transformation programs. * Experience creating wireframes, mockups, journey maps, process flows, or prototypes to communicate future-state solutions and accelerate stakeholder alignment. * Experience in supplier relationship management and strategic sourcing. * Strong data visualization, analytics, and data storytelling capabilities, with the ability to translate complex data into actionable executive insights. * Experience using automation, workflow, and AI technologies to reduce manual effort and improve operational efficiency. ## What we offer * Build strong partnerships across Procurement, Finance, Global Mobility, Tax, Controllership, HR, Security, and Engineering organizations. * Facilitate governance reviews and drive alignment on strategic priorities. * Support supplier performance management, innovation reviews, and strategic roadmap planning. * Evaluate emerging technologies and industry best practices to inform future-state planning. * Identify opportunities to optimize supplier investments while improving employee experiences. * Develop KPIs, business health metrics, and operational scorecards to measure program effectiveness. * Build executive-level reporting and recommendations that support strategic decision-making. * Ensure Travel & Expense tools, platforms, and technology capabilities align with corporate policies, financial controls, security requirements, and applicable governance standards. * Partner with compliance and audit teams to improve governance processes. * Identify and mitigate operational, financial, and compliance risks through automation and process redesign. * Support implementation of controls that reduce fraud, errors, and policy exceptions. ## 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