Supervisor, HR Support Center
Core
Subject matter expert for HRIS support, troubleshooting, training, and end-user experience, leading a global HR support team.
Role type
Senior HRIS Supervisor / Team Lead
Builds
Global HR service delivery and system utilization
Domain
Human Resources / HRIS
Deliverable
dashboards & analysis
Required skills
HRIS functional expertise, Workday administration, team leadership, data integrity management, process improvement, project management, change management, reporting and data analysis, compliance knowledge
Preferred skills
People leadership, global operations management, cross-cultural team management, vendor partnership
Technologies
Workday
Responsibilities
Serve as primary escalation point for complex HRIS issues; troubleshoot employee data and workflow issues; develop and deliver HRIS training and documentation; lead user adoption initiatives; maintain HR data integrity through audits; support HR technology implementations and upgrades; analyze HR processes to recommend efficiency solutions; manage and develop a global HR support team; support employee relations and policy interpretation; ensure compliance with employment laws and data privacy; lead cross-functional HR transformation projects.
Seniority
Senior, hands-on IC with people leadership
