Senior Director, Kidney and Patient Support Technology
Core
Senior Director leading commercial technology and AI implementation for the North America Kidney Business Unit and Patient Services Program.
Role type
Senior Director, Commercial Technology Business Engagement Leader
Builds
CRM, digital engagement, data, analytics, and AI-enabled workflows for patient support
Domain
Biopharma / Life Sciences
Deliverable
production ML models | product features
Required skills
Commercial technology leadership, CRM platforms (Salesforce, Veeva), AI/analytics implementation, regulated environment operations, vendor management, budget management, offshore delivery management
Preferred skills
US commercial launch experience, major indication expansion experience, matrixed environment leadership
Technologies
Salesforce CRM, Veeva, AI platforms, data platforms
Responsibilities
Translate business priorities into executable technology and AI plans; own technology roadmaps for launch readiness and optimization; manage delivery portfolios and vendor performance; ensure system run-state performance and compliance; lead delivery-oriented teams and manage budgets
Seniority
Senior Director, strategic leadership with hands-on delivery oversight
