Court Operations Associate (Central Public Services Clerk)
Core
Greet customers, assess needs, and provide guidance for court business; start new cases, review and process documents for various case types, and handle payments and collections.
Role type
Administrative Clerk (Court Operations)
Builds
Court case files, payment records, and customer service interactions for the Multnomah County Circuit Court
Domain
Legal / Government / Public Services
Deliverable
product features
Required skills
Clerical/administrative support, document review for accuracy, cash handling and monetary transactions, customer service in high-stress environments, data entry and retrieval, confidentiality handling
Preferred skills
Bilingual skills (including ASL), experience in moderately complex office settings
Technologies
Computer, telephone, copy machine, scanner
Responsibilities
Greet customers and guide them through court processes; start new cases and process documents; handle payments via in-person, phone, and mail; balance accounts and negotiate payment plans; initiate and monitor collections activities
Seniority
Entry-level to Mid-level, hands-on IC