Associate Payment Operations Analyst
Core
Execute high-accuracy operational processes for payment exception handling and legal request processing (liens, garnishments, bankruptcies, subpoenas) to protect the company and partners.
Role type
Associate Payment Operations Analyst
Builds
Secure, accurate, and timely payment and legal operations workflows for a Fintech platform serving businesses.
Domain
Fintech / Financial Services Operations
Deliverable
client delivery
Required skills
payment operations, legal operations, process management, data validation, cross-functional collaboration, root cause analysis, queue monitoring, regulatory compliance, documentation management, process improvement
Preferred skills
experience with liens/garnishments/bankruptcy notifications/subpoenas, Google Workspace, Microsoft Office
Technologies
Google Workspace, Microsoft Office
Responsibilities
Process and manage legal operations workflows including liens, garnishments, bankruptcies, subpoenas, and levies; Review, validate, and complete payment and legal requests with high accuracy; Partner with Legal, Compliance, Risk, and Support teams to resolve exceptions and escalations; Maintain detailed case records, audit trails, and supporting documentation; Investigate payment exceptions and account-related issues to identify root causes; Monitor queues and service levels to ensure timely completion of tasks
Seniority
Associate, hands-on IC