Commercial Support Specialist - UK BENELUX
Core
Provide administrative and commercial support to NHS stakeholders (payer and clinical) for the UK BENELUX region, managing contracts, data reporting, and operational processes for Insulet's Omnipod therapy.
Role type
Senior Administrative Specialist (Commercial Support)
Builds
NHS purchasing contracts, commercial data reports, operational processes for therapy delivery
Domain
Medical devices (diabetes management) / Healthcare administration
Deliverable
dashboards & analysis | client delivery
Required skills
Stakeholder account management, contract management, data reporting, process optimization, conflict resolution, Salesforce familiarity
Preferred skills
NHS pathway knowledge, virtual communication systems proficiency, MS Excel/Outlook proficiency
Technologies
Salesforce, Zoom, Microsoft Teams, MS Excel, MS Outlook
Responsibilities
Act as interface between Sales, Customer Care, and Commercial for NHS stakeholders; host review meetings with key NHS stakeholders; execute and deliver key commercial management data; manage large NHS purchasing contracts and renewals; support regional product launches with localized operational processes; review and optimize operational pathways; manage payer non-payment/claim escalations with CAM & AR team
Seniority
Senior, hands-on IC
