National Account Manager
Core
Manage, maintain, and grow multiple national client accounts within an assigned geography, coordinating between regional/global teams and local operations to drive strategic development and operational excellence.
Role type
Senior Account Manager (Supply Chain/Logistics)
Builds
Strategic account plans, SOPs, business reviews, and continuous improvement projects for freight forwarding and logistics clients.
Domain
Logistics, Freight Forwarding, Supply Chain Management
Deliverable
client delivery
Required skills
Account management, strategic development, operational process management, stakeholder coordination, sales techniques, report creation, KPI tracking
Preferred skills
Transportation industry knowledge, Microsoft Office proficiency, multitasking, self-motivation
Responsibilities
Manage national business relationships and identify new opportunities; conduct Monthly and Quarterly Business Reviews; develop and execute strategic account plans and continuous improvement projects; coordinate SOPs and align with regional/global teams; manage account escalations and receivables; maintain client profiles and attend required meetings.