Manager – Air Freight Emergency Solution Desk
Core
Manage the Air Freight Emergency Solution desk, overseeing operations, service agreements with global core providers, and supporting sales verticals for emergency shipment requests.
Role type
Manager, Air Freight Emergency Solution Desk
Builds
Emergency shipment solutions and customized air freight products for Global Verticals (Automotive, Aerospace, Pharma, Healthcare, Energy)
Domain
Logistics / Supply Chain / Air Freight
Deliverable
client delivery
Required skills
international freight forwarding sales/operations, IATA certification, import/export processes and laws, market analysis, contract negotiation, team management, profit and loss management
Preferred skills
Pharma and Healthcare knowledge, Cargo Wise (C1) system proficiency
Technologies
Cargo Wise (C1), Microsoft Office suite
Responsibilities
Manage requirements and service agreements with Global Core providers; supervise Emergency Solution operations; support sales force with product knowledge and pricing; negotiate rates with carriers; build and grow profitable business development; monitor trade performance and P&L; conduct performance evaluations and mentor staff
Seniority
Manager, hands-on leadership