Operations Specialist I-III
Core
Operations Specialist supporting European Operations team in time-critical logistics, ensuring transparent and fast delivery of mission-critical shipments including organs and medical supplies.
Role type
Operations Specialist (Logistics)
Builds
Global logistics network operations for time-critical freight
Domain
Logistics / Freight Forwarding / Healthcare Supply Chain
Required skills
International logistics experience, customer service, rapid task switching, decision making, prioritization, documentation, transaction processing, shipment tracking, multi-task management
Preferred skills
Freight forwarder/air/express/courier background, knowledge of Incoterms and supply chain fundamentals, additional languages
Technologies
Various logistics tracking systems
Responsibilities
Provide world-class customer service, resolve operational issues quickly, ensure KPIs are met, collaborate on shipment movement, document issues for corrective actions, process transactions and manage daily logistics, track goods movement and provide real-time updates
Seniority
Junior to Mid-level (1-2+ years experience)