Document Management Specialist – Tech NL
Core
Manage governance, reporting, and operational processes for IT services by connecting data sources, ensuring audit-ready controls, and aligning stakeholders across Tech NL, Finance, and Procurement.
Role type
Senior IC operations and governance specialist
Builds
Management information dashboards, audit-ready processes, and cross-functional alignment mechanisms
Domain
IT Services / Finance / Procurement
Deliverable
dashboards & analysis
Required skills
Stakeholder management, structured execution, process improvement, data quality management, metrics definition, issue resolution, financial reporting alignment
Preferred skills
Experience in financial environments, ability to simplify complexity, proactive ownership, analytical skills
Technologies
eProfit, iBuy
Responsibilities
Improve quality and timeliness of reporting by connecting data from different sources; Coordinate across Tech NL, Finance, Procurement, Risk, and vendors to unblock delivery; Maintain audit-ready processes and support continuous improvements in approval flows; Define and refine relevant metrics and track progress with clear status narratives; Act as a trusted advisor to CIO Office lead to structure ambiguity and drive outcomes; Guide users on requisitions, invoices, contracts, and POs within eProfit/iBuy; Investigate and escalate blockers related to contract visibility and data fields; Coordinate with Finance/Procurement to maintain accurate reporting inputs for IT cost forecasts and workload estimations.