KM Change Lead
Core
Define and evolve strategy, methodology, and best practices to enable successful adoption of Knowledge Management solutions across the organization, driving awareness, readiness, and sustainable behavior change.
Role type
Associate Director, Change Management & Adoption Lead
Builds
Enterprise-wide change management frameworks, adoption strategies, and stakeholder engagement plans for KM and digital transformation initiatives
Domain
Corporate Knowledge Management and Organizational Transformation
Required skills
Change Management, Organizational Transformation, Stakeholder Engagement, Behavioral Science, User-Centered Design, Adoption Analytics, People Leadership, Portfolio Governance, Risk Management, Strategic Communications
Preferred skills
Life Sciences/Healthcare industry experience, Professional Change Management certifications (Prosci, ACMP, APMG), Global KM transformation leadership, AI-enabled knowledge solutions expertise, Gamification strategies
Technologies
Enterprise search platforms, Digital workplace technologies, AI-driven insights tools
Responsibilities
Define and enhance Change Management frameworks; Develop enterprise-wide adoption strategies; Lead a team of Change Management professionals; Conduct workshops and feedback sessions; Analyze usage metrics and adoption KPIs; Partner with senior leaders to secure commitment
Seniority
Senior, hands-on IC with strategic leadership
