Employee Benefits Senior Account Manager - Hybrid (Phoenix, AZ)
Core
Senior Account Manager responsible for day-to-day management of an assigned book of business, serving as the main point of contact for benefit-related service needs and ensuring client expectations are met.
Role type
Senior Account Manager (Employee Benefits)
Builds
Client retention and service delivery for health, pharmacy, disability, vision, and dental insurance solutions
Domain
Employee Benefits / Health Insurance
Deliverable
client delivery
Required skills
Strategic client management, consultative selling, benefits strategy execution, cost reduction advisory, relationship building, compliance management, complex account management, renewal and marketing process management, enrollment management, cross-selling, industry trend education, team leadership
Preferred skills
Bachelor's Degree
Technologies
Microsoft Office products, quoting process and tools
Responsibilities
Manage and maintain assigned book of business, provide stewardship of client deliverables, advise clients on cost reduction and competitive options, conduct face-to-face meetings for needs analysis and strategy, manage renewal and marketing processes, conduct enrollment meetings, assist with compliance tasks, manage day-to-day client issues, grow book of business through cross-selling, provide leadership within the service team
Seniority
Senior, hands-on IC