Branch Manager- Waltham MA
Core
Manages all branch activities including customer and employee experience, digital engagement, transactions, servicing, and sales to ensure overall profitability and annual goals.
Role type
Senior IC branch manager (business banking)
Builds
Retail and Business Banking products and services
Domain
Banking / Financial Services
Required skills
Business development, sales growth, relationship management, team coaching, performance management, compliance, risk management, account servicing, loan processing, community networking
Preferred skills
Insurance licensing, bilingual (Spanish), Microsoft Office proficiency, internet/email experience
Technologies
Microsoft Office, Internet, email
Responsibilities
Direct sales and business development to meet operational objectives; lead team through coaching and performance management; identify customer needs and provide solutions; prospect and grow business banking relationships; conduct interviews and select employees; process business banking loan requests up to $250,000; maintain internal control standards and audit points; resolve complex account servicing and error resolution issues; establish and maintain federal registration requirements.
Seniority
Senior, hands-on IC