Client Service & Operations Administrator
Core
Administrative and billing support role serving as the operational backbone for client service, managing end-to-end billing processes, onboarding, and office operations.
Role type
Client Service & Operations Administrator
Builds
Billing processes, client onboarding workflows, and office operations support
Domain
Professional Services / Client Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Accounts receivable management, engagement letter processing, expense report processing, software administration, event scheduling, client care coordination, process improvement, AP backup support
Preferred skills
Billing platform familiarity (Ramp, Tallie), Microsoft Office proficiency, Zoom/Teams usage
Responsibilities
Manage accounts receivable aging and follow up on outstanding balances; process engagement letters and onboarding communications; coordinate team events and client appreciation activities; serve as AP backup and Ramp expert; support automation initiatives
Seniority
Mid-level, hands-on IC