Senior Billing Specialist
Core
Senior Billing Specialist responsible for accurate and timely preparation of customer invoices, contract processing, and billing documentation across a broad range of product lines and billing models.
Role type
Senior IC billing specialist (SaaS/Revenue Operations)
Builds
Invoices, billing documentation, and revenue reporting for global commercial and government customers
Domain
SaaS / Technology / Order-to-Cash
Required skills
Invoicing, Contract processing, Billing cycles, Accounts Receivable, Financial software, ERP systems, Billing software (Zuora, Salesforce, Workday), Microsoft Office, Process improvement, Cross-functional partnership
Preferred skills
SaaS experience, Usage-based billing models, Global customer base, High-growth company experience, Bachelor's degree in Business/Finance/Accounting
Technologies
Zuora, Salesforce, Workday, Microsoft Office, ERP systems
Responsibilities
Process full range of contracts for direct and indirect commercial and government accounts; Execute month-end and mid-month billing cycles for SaaS, license, and services; Manage customer usage commit balance, license extensions, and new license requests; Assist with Finance Queue and Salesforce billing tickets; Maintain and update Billing SOPs; Identify opportunities to improve billing process efficiency using AI and automation; Lead or assist with billing-related project work including testing pricing changes and new product launches; Own key customer accounts and serve as subject matter expert for billing inquiries; Partner cross-functionally with Revenue Accounting, Deal Desk, Sales Operations, and Legal.
Seniority
Senior, hands-on IC
