Senior Billing Specialist
Core
Manage end-to-end Order-to-Cash processes including invoice generation, payment processing, and accounts receivable for a global customer base.
Role type
Senior Billing Specialist
Builds
Accurate customer invoices, billing documentation, and revenue reports across SaaS, license, and service product lines.
Domain
SaaS / Technology / Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable (AR), Billing, Enterprise Resource Planning (ERP) Systems, Invoices, Payment Processing, Microsoft Excel, Data Entry, Process Improvement, Cross-functional Collaboration
Preferred skills
SaaS billing models, Usage-based billing, Zuora, Salesforce, Workday, High-growth tech company experience
Technologies
Zuora, Salesforce, Workday, Microsoft Office
Responsibilities
Process full range of contracts for direct and indirect commercial and government clients; Execute month-end and mid-month billing cycles; Manage customer usage commit balance and license requests; Maintain Billing SOPs and assist with team onboarding; Identify opportunities to improve billing process efficiency via automation; Lead or assist with billing-related project work including pricing change testing; Own key customer accounts and serve as subject matter expert for escalations; Partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal.
Seniority
Senior, hands-on IC
