Intern Field Service Planner
Core
Coordinate and schedule field service activities for engineers to support timely customer service delivery in healthcare technology.
Role type
Intern Field Service Planner
Builds
Service operations and scheduling for healthcare technology providers
Domain
Healthcare technology
Required skills
Scheduling, contract administration, data tracking, stakeholder communication, report preparation, continuous improvement support
Preferred skills
Service management software familiarity, CRM systems experience, advanced Excel data analysis
Technologies
Microsoft Office (Excel, Outlook), Service management software, CRM systems
Responsibilities
Coordinate and schedule service activities for Field Service Engineers, Monitor engineer calendars and adjust schedules, Create and maintain service contract records, Track field service activities and update documentation, Follow up on open service requests, Communicate with internal stakeholders regarding service schedules and job status, Prepare routine reports and assist with tracking service performance metrics, Support continuous improvement initiatives
Seniority
Intern