Senior IT Technologist Virtual Assistant
Core
Design, develop, and maintain virtual assistant capabilities (conversational AI, Generative AI) to improve employee self-service and automate enterprise processes.
Role type
Senior IC software engineer (AI/automation)
Builds
Scalable conversational AI and automation solutions for enterprise self-service
Domain
Healthcare technology / Enterprise IT
Deliverable
production ML models
Required skills
Conversational AI, Generative AI, REST APIs, ServiceNow, Cloud technologies (AWS), Automation frameworks, CI/CD pipelines, OAuth/SSO
Preferred skills
Chatbot technologies, ServiceNow workflows, Prompt engineering
Technologies
ServiceNow, AWS, REST APIs, JSON, OAuth, SSO
Responsibilities
Design and develop conversational AI solutions; Build and maintain integrations using APIs and ServiceNow; Configure and enhance Generative AI capabilities; Develop workflow automations; Troubleshoot complex technical issues; Collaborate with business partners to deliver scalable solutions.
Seniority
Senior, hands-on IC
