Associate Inside Sales Representative
Core
Receive, process, and respond to customer orders and inquiries for structural connectors and building solutions.
Role type
Inside Sales Representative
Builds
Order fulfillment and customer service for contractors, builders, and distributors
Domain
Construction materials / Building industry
Deliverable
product features
Required skills
Order entry, customer inquiry resolution, pricing and freight estimation, system data management, technical product information, order tracking, cross-department coordination
Preferred skills
Bachelor's degree, 2 years related experience
Technologies
Order entry computer system
Responsibilities
Answer incoming phone calls and provide product information, pricing, and ship dates; Input customer orders and convert quotes to orders; Track shipments and initiate quality notifications; Coordinate with production and shipping departments to ensure timely fulfillment
