Sales Support Representative
Core
Provide commercial and digital support to the customer portfolio for the Turkey Food & Nutrition Sales team, acting as the first point of contact for product specifications and customer data management.
Role type
Sales Support Representative
Builds
Customer engagement via CRM/IT systems, sample requests, and order processing for the Food & Nutrition sector.
Domain
Specialty chemicals and food ingredients industry
Deliverable
client delivery
Required skills
CRM and ERP system proficiency, customer service, pricing and margin analysis, data management, stakeholder coordination, process optimization
Preferred skills
Technical affinity, entrepreneurial mindset, negotiation skills, organizational skills
Responsibilities
Serve as first point of contact for customers regarding product specifications and legal aspects; assist customers in navigating the customer portal; challenge pricing and margins on new orders; process sample requests in CRM; handle credit limits and overdues; follow up on customer purchasing behavior and forecasts; execute destocking actions for slow-moving products; ensure compliance with QA and SHE requirements.
Seniority
Individual Contributor