FTIS Senior Relationship Manager
Core
Primary contact for moderate volume of National and Regional institutional clients, accountable for client satisfaction, retention, and revenue growth through cross-sales and product upgrades.
Role type
Senior IC Institutional Relationship Manager
Builds
Cross-sell opportunities and deepened client relationships using Fifth Third's suite of retirement, investment, and trust products
Domain
Banking / Institutional Financial Services
Deliverable
client delivery
Required skills
consultative selling, CRM documentation, financial trend analysis, cross-functional collaboration, fee structure management, client review facilitation, mentoring
Preferred skills
Finance/Economics/Business Administration degree, presentation skills, problem solving
Technologies
Microsoft Office (Word, Excel, PowerPoint), CRM systems
Responsibilities
Cultivate C-suite relationships, drive cross-sales via Consultative Selling Process, analyze industry trends, manage client documentation and pricing, facilitate new product implementation, mentor junior staff, represent the bank in community groups
Seniority
Senior, hands-on IC