IP Deployment Engineer
Core
Drives onboarding, configuration, and adoption of the new Kodiak system for end-user organisations by mapping operational procedures and managing data provisioning.
Role type
Senior IC IP Deployment Engineer
Builds
Production deployment of unified communications systems for customer agencies
Domain
Public safety / Telecommunications / Fleet management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operational analysis, Data provisioning, End-user training, Feedback integration, Fleet mapping, Compliance handling
Preferred skills
Experience in software implementation, Technical customer success, Data analysis, Technical training
Technologies
Corporate Administration Tool (CAT)
Responsibilities
Analyse current business procedures to map them onto the new Kodiak system; Manage technical data analysis and entry using CAT; Present the product and deliver training to end-user organisations; Gather user feedback and communicate insights to development teams; Assist with complex fleet mapping and dispatcher configurations; Maintain daily documentation of on-site activities and timesheets.
Seniority
Mid-level, hands-on IC