Senior Project Manager
Core
Managing the deployment of RapidDeploy, a cloud-native platform for public safety and Next Generation 911 solutions, for strategic and high-complexity customers.
Role type
Senior Project Manager (Client-facing)
Builds
RapidDeploy product deployments for public safety agencies and first responders
Domain
Public Safety / Emergency Response / SaaS
Deliverable
client delivery
Required skills
Project and Program Management, multi-stakeholder coordination, project scope and schedule management, risk mitigation, software configuration, public safety industry knowledge, RFP and SOW creation
Preferred skills
Enterprise SaaS deployment experience, Public Safety industry expertise, public safety software configuration
Technologies
RapidDeploy, modern Project Management tools
Responsibilities
Manage implementation projects for large/complex strategic customer engagements, coordinate implementation activities with client stakeholders, manage project scope, schedule, risks, and issues, configure RapidDeploy products to customer needs, contribute to onboarding, training, and acceptance testing, create documentation and presentations, coordinate with Product Management for feedback and feature evaluation, contribute to RFP responses and SOW creation
Seniority
Senior, hands-on IC