IS Help Desk Intern
Core
Provide frontline technical support for hardware, software, and network issues while deploying workstations and managing IT assets for corporate engineers and business teams.
Role type
IS Help Desk Intern
Builds
Modern enterprise workstations, peripherals, and IT asset lifecycle management
Domain
Enterprise IT / Corporate Information Systems
Required skills
Hardware troubleshooting, OS support (Windows/macOS/Linux), Networking basics, ITSM ticketing, Asset management
Preferred skills
PowerShell, Bash, Python scripting, Customer support experience
Technologies
Windows, macOS, Linux, Active Directory, ITSM platforms
Responsibilities
Resolve frontline technical issues via walk-up and ticketing queues, Configure and deploy workstations and peripherals, Diagnose hardware/software/network challenges, Manage IT equipment lifecycle and recycling, Automate routine workflows using scripting tools
Seniority
Intern
