Complaint Coordinator (m/w/d) Post Market Quality
Core
Handling field complaints and supporting error analysis for post-market surveillance of medical devices.
Role type
Post-market quality complaint coordinator
Builds
Conform process documentation and product improvement initiatives
Domain
Medical device industry + quality assurance
Deliverable
dashboards & analysis
Required skills
Complaint handling, error analysis, database management, SAP, TrackWise, MS Office, English (very good written), structured work
Preferred skills
Experience in regulated environments, technical or IT-related vocational training
Responsibilities
Capture, request, and document complaint-relevant information; coordinate product investigations; perform complaint evaluations with R&D, QA, and Clinical teams; maintain databases for process documentation; contribute to cross-functional projects for product and process improvement.