Product Complaint Investigator III (Temporary 1 year)
Core
Execute complex product complaint investigations ensuring regulatory compliance and operational excellence in a regulated medical device environment.
Role type
Senior IC Product Complaint Investigator
Builds
Technical documentation, investigation outcomes, and regulatory responses for medical device product families
Domain
Medical Devices / Quality Assurance
Required skills
Complex complaint investigation, Technical documentation, Data analysis, Cross-functional collaboration, Mentoring, Regulatory compliance, Problem-solving, Stakeholder management, Continuous improvement, Project milestone delivery
Preferred skills
Technical degree in Quality/Electric Engineering/Production, Experience with SEFs and NCEP activities, New product integration, Regulatory response support, Diversity & Inclusion initiatives
Technologies
SEFs, NCEP, VIP, Kaizen
Responsibilities
Execute complex complaint investigations with technical ownership, Analyze data and present findings in cross-functional forums, Identify and escalate out-of-spec results, Coordinate meetings with functional stakeholders, Train and mentor junior investigators, Support external communications and regulatory responses
Seniority
Senior, hands-on IC with mentoring responsibilities