Field Service Engineer - East Anglia Region
Core
Maintain, repair, and install medical equipment (instrumentation, operating tables, camera stacks) in hospitals and theatres while delivering preventive maintenance and technical training.
Role type
Field Service Engineer (Medical Devices)
Builds
Repair and preventive maintenance services for Stryker medical products
Domain
Healthcare / Medical Electronics
Deliverable
physical/clinical work
Required skills
Electrical/Electronic/Mechanical/Software engineering background, Medical device repair, Calibration and compliance (MDR), Installation of OR systems, Software & Hardware upgrades, Technical training delivery, IT support for instruments, Customer relationship management, Documentation and reporting
Preferred skills
3+ years in medical electronics, 2+ years in field service, Mechanical skills, Sales support experience
Technologies
MFG/Pro, PS3, Outlook, Lotus Notes
Responsibilities
Repair and check electronic/mechanical Stryker products, Perform annual checks and calibration on customer sites, Fulfill service contracts with planned maintenance, Install Stryker systems (e.g., Integrated OR), Deliver technical training to internal and external staff, Provide technical support to sales staff and customers, Document service activities and ensure traceability, Escalate issues and opportunities
Seniority
Mid-level, hands-on IC