Field Service Engineer
Core
Install, maintain, repair, and modify sterilization equipment in hospitals to ensure patient safety and clinical outcomes.
Role type
Field Service Engineer (Medical Devices)
Builds
Sterilization systems and equipment for healthcare facilities
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
troubleshooting, preventive maintenance, installation, inventory management, customer service, documentation, project planning
Preferred skills
electronics or electrical engineering background, medical device industry experience, field service environment experience
Technologies
Service management systems (Siebel), office productivity tools (Word, Excel, Access)
Responsibilities
Schedule and perform installation, operation, planned maintenance, repair, and modification of ASP systems; Perform preventive maintenance and document performance records; Troubleshoot and take corrective action on equipment failures; Manage customer expectations and provide emergency service support; Advise on design changes to improve equipment efficiency; Manage personal inventory and complete required audits.
Seniority
Mid-level, hands-on IC