Field Service Engineer
Core
Repair, service, test, install, and maintain Stryker's electronic and mechanical medical devices in hospitals and clinical settings to ensure safety and reliability.
Role type
Field Service Engineer (Medical Devices)
Builds
Production medical devices and systems
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
hands-on technical troubleshooting, preventive maintenance, calibration, hardware/software upgrades, regulatory compliance documentation, field safety action execution, technical training delivery
Preferred skills
medical device experience, healthcare technology experience, trade experience
Technologies
Stryker electronic and mechanical devices
Responsibilities
Repair, service, and test medical devices to manufacturer and regulatory standards; Deliver preventive maintenance, calibrations, and annual checks on equipment in hospitals; Install systems and complete hardware and software upgrades at customer sites; Diagnose and resolve technical issues to minimize clinician disruption; Manage regional travel and schedule with autonomy; Document all service activities for compliance and traceability; Support internal teams and customers with technical advice and training; Action recalls and field safety notices in collaboration with quality teams; Identify and escalate insights on product performance and customer needs.
Seniority
Mid-level, hands-on IC