Manager, AECO Resource Management
Core
Lead the AECO Americas Resource Management Team to optimize resource deployment across Professional Services and Customer Onboarding, balancing customer delivery, employee utilization, and business growth.
Role type
Manager, Resource Management & Operations
Builds
Professional Services delivery architecture and operational workflows for the AECO segment
Domain
Architecture, Engineering, Construction, and Operations (AECO) software and industrial technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Resource strategy and allocation, capacity planning and forecasting, people leadership and team mentoring, cross-functional liaison and escalation, productivity and margin metric analysis, project-based delivery models
Preferred skills
Professional Services Automation (PSA) tools (Kantata, Smartsheet), AECO software or industrial technology sector experience
Technologies
Kantata, Smartsheet
Responsibilities
Spearhead resource strategy and allocation across complex project pipelines, lead and mentor a team of Project Coordinators and Schedulers, design and implement capacity planning models and automated workflows, serve as primary liaison between Sales, Delivery, and executive leadership, analyze productivity and margin metrics to optimize workforce deployment
Seniority
Manager, hands-on leadership