Patient Service Representative - PER DIEM - Radiation Oncology
Core
Greets patients and families, manages registration and patient flow, processes payments and insurance verifications, and schedules appointments in a Radiation Oncology department.
Role type
Patient Service Representative (PSR)
Builds
Patient registration workflows, appointment schedules, and financial transactions for the oncology department
Domain
Healthcare / Radiation Oncology
Required skills
Patient registration, insurance verification, payment processing, appointment scheduling, data entry, phone etiquette, HIPAA compliance, basic computer proficiency
Preferred skills
Previous PSR experience, EHR/Practice Management System experience, medical terminology knowledge, associate degree
Technologies
EHR, Practice Management System, Departmental/Ancillary Systems, Window based environment
Responsibilities
Greet visitors and direct them appropriately, maintain efficient patient flow through registration, answer phones and take messages, collect payments and reconcile daily collections, scan insurance cards and update patient accounts, schedule appointments and diagnostic tests, complete referrals, perform clerical duties like faxing and filing
Seniority
Entry-level, hourly staff