Medical Receptionist
Core
Welcome patients, manage registration, and coordinate intake for a multispecialty urgent care network.
Role type
Medical Receptionist / Patient Service Representative
Builds
Patient registration workflows and front-desk operations for CityMD and VillageMD locations
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, insurance verification, cash handling, phone etiquette, medical records filing, high-volume customer service, computer proficiency
Preferred skills
High-volume service industry experience, bilingual language skills
Technologies
Electronic health record systems, scheduling software
Responsibilities
Greeting and welcoming patients, organizing patient intake and appointments, entering/updating patient information, scanning and filing medical records, answering phone calls, processing insurance and co-payments, informing site managers of wait times