Medical Receptionist
Core
Front-desk professional responsible for patient registration, insurance verification, and coordinating patient intake at a multispecialty urgent care clinic.
Role type
Medical Receptionist / Patient Service Representative
Builds
Patient registration workflows and insurance eligibility verification
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, insurance verification, data entry, phone etiquette, cash handling, medical records management
Preferred skills
High-volume service industry experience, bilingual communication, fast typing (55 wpm)
Technologies
Electronic Health Records (EHR) systems, office software
Responsibilities
Greeting and welcoming patients, organizing patient intake and appointments, entering/updating patient information, scanning and filing medical records, answering phone calls, processing insurance and co-payments, informing site managers of wait times
Seniority
Entry-level, individual contributor