Seasonal Patient Service Representative
Core
Welcoming patients, registering them, coordinating in-take, and handling insurance/cash transactions at a multispecialty urgent care clinic.
Role type
Patient Service Representative (PSR)
Builds
Patient registration and intake workflows for CityMD urgent care
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, insurance verification, cash handling, data entry, phone support, medical record filing
Preferred skills
High-volume service industry experience, bilingual language skills
Technologies
Electronic health record systems
Responsibilities
Greeting and welcoming patients, organizing patient in-take and appointments, entering/updating patient information in system, assisting with paperwork, scanning and filing medical records, answering phone calls, processing medical insurance and verifying eligibility, handling cash and co-payments, informing site manager of wait times
Seniority
Entry-level, seasonal