Seasonal Patient Service Representative
Core
Welcoming patients, managing registration, and coordinating patient intake at a multispecialty urgent care clinic.
Role type
Patient Service Representative (PSR)
Builds
Patient registration workflows and front-desk operations for urgent care providers
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, medical records management, insurance verification, cash handling, phone support, data entry, customer service
Preferred skills
High-volume service industry experience, bilingual language skills, computer proficiency
Responsibilities
Greeting and welcoming patients, organizing patient intake and appointments, entering/updating patient information, assisting with paperwork, scanning and filing medical records, answering phone calls, processing insurance and co-payments, informing site manager of wait times