Lead Receptionist
Core
Shift Lead supporting high-volume medical practices by managing patient flow, opening/closing sites, and assisting physicians with operational tasks.
Role type
Senior IC medical receptionist (shift lead)
Builds
Patient care access and operational continuity for multispecialty and urgent care providers
Domain
Healthcare / Medical Office
Required skills
patient flow management, site opening/closing procedures, staff coordination, physician liaison, scheduling support, new hire training, chart auditing, bilingual communication
Preferred skills
high-volume service industry experience, hospitality/restaurant/hospital background, keyboarding proficiency (55 wpm)
Technologies
office management systems, scheduling tools
Responsibilities
manage patient flow and report surges, perform site opening and closing procedures, assist physicians with stat orders, train new hires, audit charts, coordinate staff coverage, monitor site cleanliness
Seniority
Senior, hands-on IC