Practice Coordinator
Core
Onsite lead for primary care practices, supporting teams in operational excellence, patient experience, and clinical workflows.
Role type
Practice Coordinator (Healthcare Operations Lead)
Builds
Primary care clinics and patient care experiences
Domain
Healthcare / Primary Care
Required skills
operational management, team coaching, inventory management, financial oversight, patient communication, regulatory compliance, clinical procedures (venipuncture, EKGs, vitals, vaccines)
Preferred skills
Medical Assistant or Phlebotomist experience, change management, process improvement, healthcare billing and insurance knowledge
Technologies
C-I-CARE framework, scheduling systems, billing/insurance verification tools
Responsibilities
Ensure operational readiness through team check-ins, staffing reviews, and shift scheduling; Provide team support via training, coaching, and mentoring; Drive performance improvement through daily management and metric monitoring; Manage inventory including ordering, expiration tracking, and waste minimization; Support financial health via budget review and revenue cycle management; Monitor and respond to Net Promoter Score (NPS) and service recovery cases; Perform clinical duties including venipuncture, specimen collection, EKGs, vitals, and vaccines; Execute front-of-house duties including patient intake, check-in/out, and facility upkeep.