Business Relationship Manager
Core
Strategically lead and manage a portfolio of high-value clients to drive sustainable growth, profitability, and new business acquisition.
Role type
Business Relationship Manager (Commercial Banking)
Builds
Client portfolios and sales strategies for the commercial banking sector
Domain
Financial Services / Commercial Banking
Deliverable
client delivery
Required skills
stakeholder relationship management, sales strategy development, credit application assessment, cost-to-income optimization, customer migration management, team leadership, compliance adherence, performance reporting
Preferred skills
FAIS accreditation, RE qualification, agricultural sector credit exposure, high-level customer query resolution
Technologies
banking credit policy systems, performance tracking tools
Responsibilities
Manage cost to income to increase profitability, enhance business performance, drive customer service delivery goals, grow the active customer account base, develop and manage key stakeholder relationships, drive customer migration by recommending solutions, set tactical goals and optimize resource use, define sales strategies, assess and evaluate credit applications, compile progress reports, manage people and execute line manager responsibilities
Seniority
Mid-level, hands-on IC with team management duties
