Patient Reception Specialist
Core
Provide patient support and communication to facilitate an exceptional patient experience, welcoming patients, preparing them for appointments, and ensuring clear communication about services.
Role type
Patient Reception Specialist
Builds
Patient appointment scheduling and front-desk operations for primary care, family practice, internal medicine, urgent care, and ER settings.
Domain
Healthcare / Medical Administration
Deliverable
product features
Required skills
Medical terminology, Insurance practices, Practice EMR systems, CPT and ICD-10 coding, Basic arithmetic, Patient scheduling
Preferred skills
BLS certification, Experience in primary care, family practice, internal medicine, urgent care, or ER