Service Manager
Core
Provide tactical and strategic management and leadership to field service professionals at larger sites or multiple locations, ensuring operational and financial goals are met for water technology solutions.
Role type
Senior Service Manager (Field Operations)
Builds
Field service operations for water technology products and systems
Domain
Water technology / Industrial services
Required skills
Electrical and mechanical equipment experience, workforce planning, budget management, employee relations, KPI tracking, inventory management, stakeholder partnership, P&L management, commercial team leadership, safety management, agile problem solving
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage field service professionals across multiple locations, set and manage department budgets, resolve employee relations issues, monitor inventory levels for complex sites, ensure product and water quality standards, drive customer management and safety culture, provide direction to commercial teams, make autonomous decisions impacting divisional goals
Seniority
Senior, hands-on IC with leadership capability